Policy - Cliplate
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Privacy Policy

This privacy policy sets out how we use and protect any information that you give us when you use this website.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • First and last name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail. We may use the information to customise the website according to your interests.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties. We may use your personal information to send you promotional information about third parties which we think you may find interesting.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Security

We take all reasonable steps to keep secure any information which we hold about you. Personal information may be stored both electronically on our computer system, and in hard-copy form. Firewalls, passwords, anti-virus software and email filters act to protect all our electronic information.

We do not store credit card information as these details are processed by an external third party.

Website terms of use

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The website http://cliplate.com.au (‘Website’) is operated by Clip Plate (ABN 60 660 902 455) PO Box 155, Nana Glen NSW 2450

For the purposes of this Agreement, the term ‘Goods’ means any products specified on the Website and which are ordered by you by completing the approved ordering process.

The sale of Goods on this Website is subject to the terms and conditions of this agreement (‘Agreement’). This Agreement is a contract between Clip Plate and the customer (‘you’).

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

Purchasing Policy

Ordering Goods

You may order Goods by completing the approved ordering process on the Website via our shopping cart.

You must fully and accurately complete all ordering details.

Orders are deemed to have been received once the Order has been successfully transmitted and payment of the Order has been processed.

Payment and Price

The prices payable for the Goods are the prices specified on the Website.

The prices are subject to change without notice by Clip Plate.

The prices include goods and services tax

You will also need to pay a delivery fee for the Goods

Delivery of Goods

Delivery to your nominated address is available in our shopping cart and can be amended within the checkout process

Goods are subject to availability and where Goods are not available, the website will indicate that they are not available.

Goods can be delivered to a physical address and a post office box.

We will use our best endeavor to process orders within 3 days of receipt of payment. If any further delays are to be experienced, we will notify the purchaser (you) via, email, phone or text message.

If delivery is by standard mail service, we cannot be held accountable for any order that does not arrive at the destination. We accept no responsibility for Australia Post loss or damage of deliveries.

At additional costs, The Australia Post Registered Mail service can be provided which offers tracking and insurance up $100.00.          Full details click on the link https://auspost.com.au/parcels-mail/registered-post.html

When Goods are delivered the receiver of the Goods will be deemed to have been authorised to accept the Goods on your behalf if you are not present at the time of delivery.

Where Australia Post is unable to leave an item, you may need to collect the Goods from a post office.

Returns Policy

Cancellations of orders are to be approved and confirmed in writing by Clip Plate

Any goods altered or damaged by the purchaser cannot be returned under any conditions.

Goods must be returned within 14 days of issuance of written consent by Clip Plate.

Returned goods shall be returned to an address nominated by Clip Plate.

Goods shipped for return must be packaged in a similar manner to how it was shipped to you so that damage in transit does not occur.

The purchase may return goods via Australia Post or the purchasers own Freight Company. All returns are at the purchasers own costs

Credits for returned goods shall be made via the process of the original payment. Postage and or freight charges are non-refundable

Changes to these Terms and Conditions

Clip Plate may be required to change these terms and conditions from time-to-time. Such changes may include changes to the nature and type of offers made by Clip Plate.

Clip Plate will detail any changes by updating this web site and changes will take affect from the date they are updated.

 

 

Clip Plate

PO Box 155 Nana Glen NSW 2450
0432 077 310
ABN: 60 660 902 455
sales@cliplate.com.au